Document
Privacy statement
What personal data Serendyp processes through this website, for what purposes, for how long and how you can exercise your rights.
Data controller
Serendyp is the controller of the personal data you provide on this website. You can contact us about privacy matters through the Connect form.
Data we collect
The data you enter in the contact form: name, email address, organization, job title, country, type of inquiry and your message.
If you have an account on the platform, your login data and the log of your queries, which forms part of the service's audit trail.
This website does not use advertising or tracking cookies.
How we use your data
To respond to your inquiry, arrange demonstrations and manage your account. We do not sell or transfer your data to third parties for commercial purposes.
How long we keep your data
Contact requests, for as long as the business discussion continues and for a reasonable period thereafter. Platform audit logs, for the period set by the contract and by law.
Where your data is stored
On servers managed by Serendyp or by infrastructure providers engaged for that purpose, with security measures appropriate to the type of data.
Your rights
You may exercise your rights of access, rectification, erasure, objection and portability regarding your data by writing to us through Connect. We will respond within the time limits set by applicable law.
Changes
If this statement changes, we will publish the new version on this page, together with its date.
Last updated: October 7, 2026